**note- adoptions stop 30 minutes prior to closing
Monday: 11:00 am to 7 pm
Tuesday-Friday: 11:00 am to 5:00 pm
Saturday: 11:00 am to 4:00 pm
Customer Service Reps are available by telephone Monday through Friday 8:30 am to 5:00 pm (815)319-4100 and press 1.
Animal Control Officers are available 24 hours a day , 7 days a week by calling (815)319-4100 and listening for instructions to leave a message for the officer on duty. Be sure to briefly and clearly state your problem, name, and call back phone number. The office will be calling your back from a restricted or private number.